Policy

1. Shipping Policy

Orders are processed within 3–5 business days. Standard delivery within typically takes 5–15 business days, depending on your location and carrier performance.
Once your order ships, you will receive a confirmation email with a tracking number.
Delivery delays may occur during holidays, severe weather, or carrier-related issues.
We are not responsible for delays caused by incorrect shipping information provided by the customer.

2. Website Use

By accessing this website, you agree to follow all rules and use the site only for lawful, personal shopping purposes.

3. Product & Order Terms

Product information is displayed as accurately as possible, but may vary slightly. We reserve the right to cancel or refuse any order due to errors, stock issues, or suspected fraud.

4. Payments & Liability

All purchases must be paid with valid payment methods. We are not responsible for indirect damages, shipping delays, or issues caused by third-party carriers. Our maximum liability is limited to the amount you paid.

5. Return Window

We accept returns within 60 days of delivery. Items must be unused, in original packaging, and in good condition.

6. Non-returnable Items

We cannot accept returns for used items, damaged items, missing accessories, or clearance/final-sale products.

7. Return Process

Contact us at prominu.applicantsparts@gmail.com
with your order number and photos if applicable. Once approved, ship the item back and provide tracking details.

8. Refunds & Damaged Items

Refunds are issued within 3–7 business days after inspection. Shipping fees are non-refundable unless we made an error. Damaged or wrong items will be replaced or refunded at no cost.